Forgot Pin

Question

It says that i have to wait 2 hours win i enter my pin and there is no choice to reset pin. How can I change it without waiting?

Answer 1

Hi, I'm John!

There is no way to bypass the security wait.

The 2-hour lock is built into Windows to protect your account after too many wrong PIN attempts. Even Microsoft cannot override it.

Your only options are:

1. Wait for the timer to finish, or
2. Sign in using another method (like your account password) if it’s available.

---

If you're using Microsoft Account method but issues persists:

If you can sign in your Microsoft account online, do you remember creating any backup codes?

These are 25-digit backup codes. If you have one, you can use it to sign in:

• You can find more details here: https://support.microsoft.com/account-billing/microsoft-account-recovery-code-2acc2f88-e37b-4b44-99d4-b4419f610013 If you can sign in online, you may also be able to generate a new one if you don't have a backup code.

Then, on the Windows Hello sign-in screen:

• Click "I forgot my PIN" > "Send notification."
• If you previously activated Microsoft Authenticator but no longer have access, click "I don't have access to my Microsoft app."
• In the "Verify your identity" section, click "Show more verification methods."
• Click "I don't have any of these."
• In the "Do you have an account recovery code?" section, enter the 25-character Recovery Code.

After successfully signing in to Windows:

• Open Settings (Win + I) > Accounts > Sign-in options.
• Under PIN (Windows Hello), click "Set up" and follow the prompts to create a new PIN.
• If the PIN setup option is unavailable, click "I forgot my PIN" and follow the instructions.

---

I really hope this information is helpful! Let me know if you have any further questions or concerns.

Regards,

John J.D.

Answer 2

If you are unable to reset your PIN immediately and are facing a waiting period, you typically need to wait for the specified time before you can attempt to enter your PIN again or reset it. However, if you have an alternate sign-in method available, you can reset your PIN by following these steps:

1. Sign in to Windows using an alternate credential (like your password).
2. Open Settings > Accounts > Sign-in options.
3. Select PIN (Windows Hello) and then click on I forgot my PIN.
4. Follow the instructions to reset your PIN.

If you do not have an alternate sign-in method, you will need to wait for the 2-hour period to expire before attempting to enter your PIN again or resetting it. Unfortunately, there is no way to bypass this waiting period without an alternate sign-in method.

---

References:

• PIN reset