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My computer says it has no storage, that I Am using all 120 gigs of storage but i cant find any user files on my hard drive

tariq sabur 0 Reputation points
2026-02-18T02:32:09.7666667+00:00

This help center is gargbage.
when i click on a questin it just takes me back to the "Ask a question" page. WTF

My computer says it has no storage, that I Am using all 120 gigs of storage but i cant find any user files on my hard drive

Windows for home | Windows 11 | Files, folders, and storage
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  1. Lucus-V 5,620 Reputation points Microsoft External Staff Moderator
    2026-02-23T22:57:26.23+00:00

    Hi tariq sabur,
    Welcome to Microsoft Q&A forum. I'm happy to help.

    For clarification, please give me the screenshot of the notification that you received about no storage notice.

    Please remember covering any PII information from the screenshot before posting on public communication.

    Thank you for your time.


  2. Sumit D - IA 160K Reputation points Independent Advisor
    2026-02-18T03:09:40.95+00:00

    Hi Tariq,

    Please Run Treesize. Share a screenshot of the Window after scanning C drive as administrator.

    https://www.jam-software.com/treesize

    Our next steps would depend on the output of it.

    I’m eager to hear back and work together to find a solution.

    Standard 3rd party link disclaimer:

    There may be links to non-Microsoft websites that provide accurate and safe information. Watch out for ads on websites frequently classified as PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers, as they sometimes do more harm than good.

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  3. tariq sabur 0 Reputation points
    2026-02-18T02:33:35.62+00:00

    Of NOTE: I have used the recommended disk scan and I Still cant figure it out. It says I am using 580 gigs of teh 117 gigs avaiable, which i only assume is the cloud storage, yet my 117 are still full but nothing is saved on my hard drive. please help

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