office home & business 2024 downloading after buying from Best Buy 67 years old don't need your 365

Question

have been working on down loading this product. I am 67 years old going on hour number 4 of trying. still not possible. very upset. payed over249 dollars for this product. not happy.

Answer 1

Hello, thank you for reaching out to Microsoft Q&A.

I understand that you have purchased the Microsoft Office Home & Business 2024 from Best Buy and are having trouble installing it on your PC. Here are the step by step process to activate your product and download them on your device:

Steps:

1. Redeem your Office Home & Business 2024 Product key:
2. Go to https://setup.office.com/redeem/enter-key and click 'Get Started'.
3. Please enter the 25-character Office product key. As it is a physical copy, gently scratch the card inside the package to reveal the product key.
4. Then, make sure the correct Microsoft account is displayed, as this is the account where the product key will be registered.
5. Once done, you should see your product under your Microsoft account Services & Subscriptions page here: https://account.microsoft.com/services

(Example screenshot) -

You can then download the Office setup files to your device. Download and install them on your Windows or MAC device.

Let me know if you still need more help.

Answer 2

so wrong! not helpful

Answer 3

so upset! need simple process to download. send step by set for someone that did not grow up with cp.