qr code for log in

Question

Where can I find the QR code to log in to my account from the Authenticator app?

Is it somewhere in the admin center, or the entra center?

Thank you

Answer 1

Hello Anastasis Toutountzis, welcome to Q&A Forum.

Based on your description, may I confirm whether you’re referring to the ‘QR code authentication method’ in Microsoft Entra ID? If so, please note that enabling this feature is done in the Microsoft Entra admin center, and the admin who enables it must have at least the Authentication Policy Administrator role in the tenant. For the full prerequisites and steps to enable it, please review this article: How to enable the QR code authentication method in Microsoft Entra ID

If you’re a standard (non-admin) user in your organization, I recommend contacting your IT administrator and asking them to review the article above to see whether they can enable and assign this method for your account.

Hope this information is helpful. If this is not the case, may I confirm which scenario you’re referring to?

1. Do you need the QR code to add your account into the Microsoft Authenticator app?

or

2. Are you wondering why, after adding Authenticator to your account, you are not prompted with a QR code each time you sign in, and instead you see a 2-digit number?

Looking forward to your reply.

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Answer 2

To log in using a QR code, you need to have the QR code generated for your account. This QR code can be added through the Microsoft Entra admin center. You can add a QR code authentication method for a user by signing in to the Microsoft Entra admin center and navigating to the user's authentication methods. Once the QR code is generated, you can download and print it for use with the Authenticator app.

If you are looking for the QR code specifically, it will not be found directly in the Authenticator app; instead, it is created and managed in the Microsoft Entra admin center.

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References:

• How to enable the QR code authentication method in Microsoft Entra ID
• Add QR code authentication method for a user