Azure sign up issue (blocked tenant)

Question

Azure sign up issue (blocked tenant)

Godfrey Okoyomoh 0

Dear team,

kindly assist with resolution of my azure account. i cant signup nor login. please see error message below:

Error code: interaction_required

Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 999e4a5e-2242-46f4-92fe-3b7492569700 Correlation ID: 019c7012-0adb-77a4-9644-92d671b435bc Timestamp: 2026-02-18 09:25:56

PII

Thank you.

Rukmini 30,865 Reputation points Microsoft External Staff Moderator

2026-02-18T11:55:11.3533333+00:00

Hello Godfrey Okoyomoh,

Please check private messages and let me know if it works!
Rukmini 30,865 Reputation points Microsoft External Staff Moderator

2026-02-18T12:17:47.5166667+00:00

Hello Godfrey Okoyomoh,

As mentioned over private messages, please login to Azure with the tenant specific endpoint and pass the tenant ID I provided.

https://portal.azure.com/TenantID(Please check private messages)

And you will be able to access Azure portal.

If the resolution was helpful, kindly take a moment to click on and click on Yes for was this answer helpful. And, if you have any further query do let us know.
Godfrey Okoyomoh 0 Reputation points

2026-02-18T12:36:56.9666667+00:00

issue persists
Rukmini 30,865 Reputation points Microsoft External Staff Moderator

2026-02-18T12:38:12.73+00:00

Godfrey Okoyomoh Lets continue over private messages!