New device came preset with Windows business and need it as windows personal?

Question

I purchased a new Elo E-Series 3 device which came pre-installed with Windows 11 for business and I need it set to personal in order to use my current subscriptions

How do I change the status as I need to sign into microsoft to get to settings but cannot sign-in with my Micrsoft personal credentials?

Answer 1

Hello,

Elo computer typically a business graded device. Its a purpose built all in one touchscreen PC for point of sale and kiosks, typically used in retail and hospitality, with connectivity meant for peripherals like receipt printers, cash drawers, barcode scanners, and customer facing displays.

If you are planning on having a home use computer, this is not suitable. You might want to consider exchanging it for something else.

Answer 2

I think that device is still tied into a biz autopilot chain and it just won’t let ur personal acct thru in that state. u’ll need a clean retail win11 install or get the seller to unhook it from their mdm. if that doesn’t clear it, sorry, the box is still flagged as work-only.