Microsoft e-signature

Question

Hi there, i have done the whole setup for pay-as-you-go and azure to activate e-signature on Microsoft Word.

But it is not working. Does the license assigned to the user matter?

which license is needed for the Microsoft Word e-Signature function?

how do i give access to people in my organisation to use the e-signature function?

Answer 1

Dear @Accounts | 3Cube Property,

Thank you for posting your question in the Microsoft Q&A forum.Based on your descriptions and concerns, I will try to help you answer each question one by one.

Does the user license matter?

No. The eSignature feature in Microsoft Word is not licensed per user. It is enabled at the tenant level and billed through an Azure pay‑as‑you‑go subscription, not through individual user licenses

Which license is needed for the Microsoft Word e‑Signature function?

There is no specific eSignature license required. Users only need a Microsoft 365 license that includes Word (Desktop) and SharePoint Online, such as Microsoft 365 Business or Enterprise plans. Billing is based on usage via Azure pay‑as‑you‑go

How do you give access to people in your organization to use the e‑signature function?

Access is granted automatically once eSignature is enabled by an admin at the tenant level. Users can use eSignature if:

The tenant has eSignature enabled

The document is stored in SharePoint Online or OneDrive for Business

The user has edit permissions on the document

The user is using a supported Word Desktop update channel No per‑user assignment is required.

Do all people in the organization need to be SharePoint administrators?

No. Only a SharePoint Administrator or Global Administrator is required to set up eSignature. End users do not need admin roles to send or request signatures.

For more detail information, you can refer to these links:

Set up eSignature

Overview of eSignature

I hope information above meet your expectation, if you have any other questions, please feel free to reach out.

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Answer 2

Yes, the license assigned to the user does matter when using the eSignature feature in Microsoft Word. Before you can use eSignature, you must ensure that the user has the appropriate licensing linked to an Azure subscription in a pay-as-you-go billing setup. Additionally, the user must have the necessary permissions, such as being a SharePoint Administrator or Global Administrator, to access and set up eSignature in the Microsoft 365 admin center. If these conditions are not met, the eSignature functionality may not work as expected.

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References:

• Set up eSignature
• Overview of eSignature