Additional meeting and call-related features and issues within Microsoft Teams for business
Hello @H, Rizz
Welcome to the Microsoft Q&A Community!
Thank you for reaching out! I understand how frustrating it can be when the Facilitator consistently chooses the wrong spelling for terms your team uses frequently. The good news is that there is a way to correct this behavior so you won’t need to manually fix your meeting notes each time.
Teams’ Facilitator relies on the same transcription engine as Teams meeting transcripts. To make it recognize and apply the correct spelling for specific words, your organization can use Custom Dictionaries, a feature available through Microsoft 365 Copilot settings. This allows admin teams to define custom terminology which is perfect for location names, product names, acronyms, and any words the system regularly mishears.
This requires action from your Microsoft 365 Global Admin or AI Admin, as only those roles can upload or modify the custom dictionary. Here's how it works:
Prepare a CSV file with the correct term(s).
- The CSV supports fields like Term, Sounds like (optional), Long form, and Definition/context.
- This helps the transcription and Facilitator choose the correct spelling even when similar‑sounding words exist.
Upload the CSV in the Microsoft 365 admin center:
- Go to Copilot > Settings > Other settings > Copilot Custom Dictionary.
- Admins can upload up to 1000 terms, and changes apply across your entire organization’s Teams meetings.
Once uploaded, the Facilitator will automatically start recognizing and using the correct spelling in meeting notes and transcripts, no manual edits needed.
Kindly refer to this article for more detailed information: Manage custom dictionaries for Microsoft Teams meetings and events - Microsoft Teams | Microsoft Le…
Important Notes
- End users cannot add terms themselves; updates must go through your admin.
- Copilot licensing is required for transcription enhancements to take effect.
- Voice commands like “Facilitator, always spell this as…” are not currently supported.
I hope the given information helps you with your concern. Let me know if you have any further questions. I am happy to clarify.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.