can attach files to email

Question

I'm having issues attaching files from one of my shared network path to my outlook or teams When I try to attach a document it gives the error "You can't open this location using this program. Please try a different location".

Answer 1

Hi @Hazell, Shaq,

Thank you for posting your question in the Microsoft Q&A forum.

After reviewing the details, I’d like to clarify that this behavior is by design. The New Outlook uses a modern, web-based architecture focused on security and consistency, which means hyperlinks to local files or folders (e.g., file:// paths or UNC paths) are currently blocked or unsupported. Microsoft recommends using cloud-based links such as OneDrive or SharePoint for file sharing, as these options provide better security, accessibility, and seamless integration with New Outlook.

If you prefer using local file links rather than cloud-based links at this time, the recommended workaround is to switch back to Classic Outlook using the toggle in the Help menu.

I sincerely apologize for any inconvenience this may cause to your workflow. At present, there is no official roadmap indicating that this feature will be reintroduced. However, I truly value your feedback, as many users have expressed interest in having this functionality available again. 

As part of the Microsoft Community Team, our role is to assist with troubleshooting and provide information on feature availability. For feature suggestions or design-related queries, we strongly encourage you to submit feedback directly to the product team. This can be done easily through the Outlook (new) · Community portal .Your input helps the team prioritize improvements for future releases. 

Once you've submitted your feedback, feel free to share the link here in the comments. I’ll be happy to upvote it to help bring more visibility. If you somehow cannot create feedback, just tell me and I'll be happy to submit one for you.

Finally, please note that while this limitation is intentional for security reasons, your feedback is highly valuable. We encourage you to share your thoughts so the product team can consider this functionality in upcoming updates. 

Since other users have raised similar concerns, I also hope this response helps clarify the current situation and highlights a constructive next step. Making this information visible may help others facing the same issue contribute their feedback as well.

I hope these suggestions help improve your team’s workflow. Please don’t hesitate to reach out if you have any further questions or require additional clarification.

Wishing you a great day.

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