Account hacked, recovery form rejected and the account blocked

Question

My account was blocked due to suspicious activity. I noticed unauthorized emails in my Sent Items. I believe my account was hacked and the recovery information (mobile number/email) may have been changed without my consent. I am submitting this request from my usual device and network. Kindly assist in restoring my account as it contains important professional correspondence.

Answer 1

Hi! Sorry to hear about the problems you have with your account. Please fill out this form https://aka.ms/recovermyaccount

This is a form you can fill out that will go to a team specially equipped to handle scenarios like this, you should get an email response within 4 hours. The team on the other end will help work through this situation.