cannot login to the lobby need live assistance

Question

i cannot access the lobby and need live assistance

Answer 1

Hello Susan Benincasa,

Thank you for posting on Microsoft Q&A forum

Here is how you can contact Microsoft Support chat for live assistance about your current issue:

1. Open a website link - Contact - Microsoft Support 
2. In the box below "We're here to help", type Microsoft 365, click "Get Help", and then click "Contact Support" below. 
3. In this section, you will need to sign in to your Microsoft account. 
4. Select "Microsoft 365 and Office" under Products & Services, select "Technical Support" as the category, and click to confirm 
5. You can select " Chat with a support agent in your web browser " to access the chat window. 

Answer 2

i meant this to be specific to the ap i was on for my employer.