Options to family pack and prices

Question

I have to renew my family pack. I want to know options. I just want to have MS so I can use it rather than Pages. I am 83 and do not use the computer like when I was younger.

Please help and prefer a live voice.

Answer 1

If you need to maintain a Family version [6 users], Microsoft 365 Family Classic is the only option. See this MS article on the subject: Switching to Microsoft 365 Personal and Family Classic Plans

Microsoft 365 Personal [includes Copilot], Microsoft 365 Personal Classic [subscription] & Office 2024 [one-time purchase] are available but both are single-user versions.

Answer 2

Hi, generally you cancel and are given the option to change to Classic. But here is a more extensive explanation (I use perpetual Office) Switching to Microsoft 365 Personal and Family Classic Plans

And: Switch between Microsoft 365 subscriptions

Answer 3

I need to talk with a live rep.. I want to know if the Family Pack Classic is available and how to make the change since you asked me to update my information.

Answer 4

To renew your Microsoft 365 Family subscription, you have a couple of options:

1. Microsoft 365 Family: This plan includes the core Microsoft 365 apps along with the AI assistant Copilot and ongoing feature updates. It typically renews at around $18 AUD per month.
2. Microsoft 365 Family Classic: This option includes the core Microsoft 365 apps but does not include the AI assistant Copilot and may not receive new feature updates. It renews at a lower price of approximately $14 AUD per month. If you wish to switch to this plan, you may be eligible for a refund of the price difference if you switch before a certain date.

For personalized assistance, you can reach out to Microsoft Support to speak with a live agent. You can do this by visiting the support page and selecting the option to chat or call.

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References:

• overcharged for microsoft 365 family classic - Microsoft Q&A
• I received an e-mail offering 365 Family Classic option but cannot switch - Microsoft Q&A