To answer your question: Microsoft Windows [Version 10.0.26200.7840]

Question

My PC has Microsoft Windows [Version 10.0.26200.7840]

I have a large body of XLXS and DOCX files and create more regularly. Trio 365 was dowloaded earlier in 2026, but every document, whether saved as ODS or ODT or as the original type, now needs recovery at every access. I am losing a lot of valuable time and am thinking of migrating to Apple.

Answer 1

Hi, Stephen Durnford

Welcome to Microsoft Q&A forum.

What you’re describing usually happens when the Office app believes the file was not closed cleanly, or when something underneath the file (storage, sync, or file format handling) is introducing small corruptions that trigger “recovery” on every open.

Here are some suggestions you can try:

Confirm which app is opening the files, and standardize on one editor for DOCX/XLSX

If “Trio 365” is what’s opening your Microsoft formats, it may be behaving like a LibreOffice-based editor, which can sometimes re-save Office files in ways that later force repairs. Using Microsoft Word/Excel (or at least one consistent editor) reduces format “round-tripping” that can make files unstable.

Move active work to OneDrive or SharePoint, then use Version History when a file starts acting up

If a file becomes “repair-prone,” restoring a known-good earlier version is often faster than repeatedly recovering it. OneDrive keeps version history by default, and it is designed exactly for overwrites, corruption, or bad edits.

Treat repeated recovery as a stability warning, and reduce common Word-corruption triggers

Large DOCX files with heavy Track Changes or many comments can become unstable over time. Keeping Office updated, saving often, and periodically reducing excessive tracked changes/comments can materially cut down corruption-like behavior.

Check the disk file system once, because NTFS issues can create repeat “repairs” across many files

When many unrelated files start needing recovery, it can be a storage integrity problem rather than “bad documents.” Running a Windows disk check (CHKDSK) verifies the NTFS structure and can correct underlying corruption that keeps reappearing.

Use the Document Recovery pane strategically, not repeatedly

Document Recovery is meant for unexpected app closures and autosave/recovery scenarios. If it appears every time, that’s a symptom to eliminate (by fixing the editor, storage, or file integrity) rather than a workflow to accept.

Hope this helps. Feel free to get back if you need further assistance.

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment."    

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. 

Answer 2

It seems you are experiencing issues with your Microsoft Office documents requiring recovery every time you access them. This can be frustrating and time-consuming. Here are a few steps you can take to troubleshoot and potentially resolve the issue:

1. Update Microsoft Office: Ensure that you have the latest updates for Microsoft Office installed. Sometimes, bugs in earlier versions can cause issues with file recovery.
2. Check File Associations: Make sure that your .xlsx and .docx files are associated with the correct applications. You can do this by right-clicking on the file, selecting "Open with," and choosing the correct version of Excel or Word.
3. Disable Add-ins: Sometimes, add-ins can interfere with the normal operation of Office applications. Try disabling them to see if that resolves the issue. You can do this by going to File > Options > Add-ins, and then managing your add-ins.
4. Repair Office: You can try repairing your Office installation. Go to Control Panel > Programs > Programs and Features, select Microsoft Office, and then click on "Change" and choose the repair option.
5. Check for Corrupted Files: If specific files are consistently causing issues, they may be corrupted. Try creating a new document and see if it has the same problem. If not, consider copying the content from the problematic files into new documents.
6. Consider Migration: If these issues persist and significantly impact your productivity, you might consider migrating to another platform, such as Apple, as you mentioned.

If you continue to experience problems after trying these steps, it may be beneficial to reach out to Microsoft support for further assistance.

---

References:

• How to recover unsaved Word documents