Issues with XBOX app - Sign in errors

Question

I have just done a cpu swap and i can now no longer sign in to xbox live.
I can however sign in to the Microsoft store.

First I get the error - This app made too many requests. Press Retry to continue.
Then I get - Sorry, something went wrong. Try again in a while (0x80004005).

I have tried so many things at this point I am at a loss. I have run all types of command lines, I have
Re-booted, Re-installed, Re-paired, Re-set the app. Any suggestions I got I have tried - NOTHING works.

Logged in online. I have tried the support A.I. Chatbot (which was a complete waste of time).
There is absolutely no technical support, at least none that is coming from a live human being.
I am so frustrated and upset with all of this. I pay €15,- a month for this subscription and I have had so many issues being locked out these last few weeks. I am at my wits end.
If there is anybody who can help with this issue or put me in contact with a human being who can I will be very grateful.

If not I think I will be cancelling my subscription which I do not want, but if the service won't work I am left with no choice.

Answer 1

Dear @Alex Q,

Thank you for posting your question in the Microsoft Q&A forum.

We apologize for any inconvenience you may encounter when using our services/ products. To help you with the issue, we need more specific information from you:

Have you try to follow these steps in this article? Gaming Services Repair Tool for PC | Xbox Support

In the meantime, kindly try these following steps:

Install the latest Windows updates

• Go to Settings > Windows Update > Check for Windows updates.
• If updates are available > Download & install
• Restart the device if prompted.

Repair system files

• Navigate to Command Prompt (Run as Administrator) > run:

DISM /Online /Cleanup-Image /RestoreHealth
sfc /scannow

• Reboot afterwards.

Clear cache / reset affected apps

• Go to Settings > Apps > Installed apps > three dots (...) > Advanced options > Repair
• If Repair does not work > Reset.

If the issue persists, please try to create a local account and test again.

Create a local account via Settings

• Open Settings > Accounts > Family & other users > Other users > Add account > Choose "I don’t have this person’s sign-in information" > Add a user without a Microsoft account.
• Create the username/password, then sign out and sign into the new local account to test. How to create a Local account in Windows 11 - ARTICLE - Microsoft Q&A

I sincerely hope you understand that the initial steps I suggested may not have completely fixed the issue, as there may still be underlying causes that have not yet been identified. I am here to work closely with you, troubleshoot effectively, and explore every possible solution to ensure the best possible outcome.

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