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Hacked account

Donna Wanzie 5 Reputation points
2026-02-18T22:39:33.9866667+00:00

Need help hacked account need to talk to a live oerson

Outlook | Web | Outlook.com | Account management, security, and privacy
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  1. John Jefferson Doyon 60,345 Reputation points Independent Advisor
    2026-02-19T00:01:11.9466667+00:00

    Hi, I'm John! I will help you with this.

    To help narrow down the issue:

    1. Can you share what made you think the accounts were hacked?
    2. Does it look like the email address linked to your account was changed?

    Also, please try searching for the account using these steps from Microsoft: https://support.microsoft.com/account-billing/forgotten-your-microsoft-account-username-b2049472-3b8f-27d3-61c6-67a668453f4c Click on "Search" and follow the instructions provided.

    If you receive any error messages, such as “account doesn’t exist” or anything else, please let me know.


    Click "Add comment" to let me know.

    Regards,

    John J.D.

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  2. Q&A Assist
    2026-02-18T22:40:12.0133333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If your account has been hacked and you need to talk to a live person, you can use Microsoft Live chat support. Here’s how to do it:

    1. Go to outlook.com and sign in to your account.
    2. Click on Help in the ribbon, then select Help (the first option under help).
    3. In the sidebar that appears, enter your issue in the box.
    4. If the suggested solutions do not resolve your issue, scroll down and click "yes" under "still need help."
    5. Click on "chat with a supported agent" in your web browser.
    6. Fill out your issue and provide your email, then click confirm to access the live chat with an agent who can assist you.

    This method will connect you with support to help address your hacked account issue directly.

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