These applications are NOT USEFUL when I need to TALK to someone

Question

I have just spend 45 minutes going in circles to find someone who answer my qustions instead of sending me to another article.

How do I talk with a real person?

question is not on your dropdowns

Answer 1

Hello, Linda Kaminski.

Quote: "I want all my files OFF of one drive. I have misgivings about MS have ANY access to my data."

1. In the OneDrive app settings, disable all synchronization and log out of the OneDrive app.
2. Disable OneDrive autorun on the Startup tab of the Task Manager.
3. Disable all OneDrive-related tasks in Task Scheduler-Scheduler Library.
4. After completing steps 1-3, restart the PC. Make sure that the OneDrive application is not running, and its process is not in the Task Manager. For reliability, you can even delete the OneDrive application so that it does not start by itself.
5. Open the OneDrive web interface: https://onedrive.live.com/
6. Select which documents are important to you, download and save them to your PC's local disk in a separate non-system folder.
7. After the data you need is saved locally, delete everything you need to delete from OneDrive. After that, clean the trash (in the same place, in OneDrive).

Please note that you will not be able to recover the deleted data after a while, so be very careful!

Answer 2

I want all my files OFF of one drive.

What have you tried so far? Generally, to get rid of OneDrive permanently, you can prevent files on your PC from synchronizing with the OneDrive "cloud." See the "Unlink OneDrive from your computer" section in the article at https://support.microsoft.com/en-us/office/turn-off-disable-or-uninstall-onedrive-f32a17ce-3336-40fe-9c38-6efb09f944b0 . The screen shot below is from the article. (The article provides instructions for both PC and Mac.)

Answer 3

To speak with a real person at Microsoft, you can follow these steps:

1. Go to the Microsoft support page.
2. In the search bar, type "Get Help" and open it.
3. Type "Chat with an agent" and press Enter.
4. Click the "Contact support" button at the bottom.
5. Choose the products and services for which you need help.
6. Follow the on-screen prompts to connect with a live agent.
7. Alternatively, you can select the "Call me back" option and provide the necessary information for them to call you.

If you are still having trouble, you can also try using Microsoft Live chat support directly through the Outlook interface if your issue is related to email.

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References:

• How do I get a live person at Microsoft.? - Microsoft Q&A
• Need to speak to a agent - Microsoft Q&A