so my account got hacked and now i cant view emails

Question

all of my incoming emails show this message help me since you dont have a email or chat bot or number for faster assistance please help.

Answer 1

Hi! Sorry to hear you’re having trouble with email delivery. Could you paste the exact error message (or share a screenshot without personal info)? Also, is it a Postmaster non-delivery report message?

Answer 2

If your account has been hacked and you are unable to view incoming emails, here are some steps you can take to regain access and resolve the issue:

1. Check for Rules: Sign in to your Outlook account and check for any suspicious rules that may have been set up by the hacker. Go to Settings → Mail → Rules and delete any unfamiliar rules that could be diverting your emails.
2. Check Forwarding Settings: Ensure that there are no unknown forwarding addresses set up that could be redirecting your emails to another account. You can find this in Mail → Forwarding settings.
3. Sign Out Everywhere: Use the Microsoft Account Security settings to sign out of all active sessions. This can help disconnect any unauthorized access.
4. Revoke App Permissions: Check for any apps that you do not recognize under Manage App Permissions and revoke their access.
5. Reset Your Password: Change your password again to something strong and unique. Ensure that you have multi-factor authentication (MFA) enabled for added security.
6. Monitor Account Activity: After regaining access, keep an eye on your account activity for any further suspicious actions.

If these steps do not resolve the issue, you may need to contact Microsoft Support for further assistance.

---

References:

• Not receiving emails after my facebook account was hacked - Microsoft Q&A
• Hacker set up continuous draft ransomware email - Microsoft Q&A