Trying to install Realtek Audio Control, but it says that I'm missing a driver.

Question

I've been trying to install the Realtek Audio Control app, but each time I do, it fails because of a missing driver. I assume that this is the Realtek UAD, but I can't for the life of me find a download anywhere for windows 11.

Answer 1

Hi! Let me help you with this issue.

May I please know the make and model of your machine?

Answer 2

Hi Joe Henson,

Thanks for reaching out to Microsoft Q&A Forum. I understand that you are trying to install the Realtek Audio Control app on Windows 11, but the installation fails with a message indicating that a required driver is missing.

To help narrow this down a bit before moving forward, could you please clarify:

1, Does your audio device currently appear under Sound, video and game controllers in Device Manager, or is it listed under Other devices with a warning icon?

2, Was Windows 11 installed cleanly on this device, or was it upgraded from Windows 10?

In the meantime, you can try these steps:

1, Check whether a Realtek UAD driver is already installed

• Open Device Manager
• Expand Sound, video and game controllers
• Look for a Realtek(R) Audio device instead of Realtek High Definition Audio

2, Install the audio driver from the device manufacturer’s support page

• Visit the official support website of your PC or motherboard manufacturer
• Search using your exact device model
• Download and install the Windows 11 audio driver provided there
• Restart the device after installation

3, Verify the Microsoft Store dependency

• Open Microsoft Store
• Search for Realtek Audio Control
• Install the app only after confirming the driver is present in Device Manager

4, Check Windows Update for optional driver updates

• Open Settings
• Go to Windows Update
• Select Advanced options
• Open Optional updates and install any available audio or driver-related updates

5, Reinstall the existing audio driver

• In Device Manager, right-click the Realtek audio device
• Select Uninstall device
• Restart the device and allow Windows to reinstall the driver automatically

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