Did not receive AZ900 code after attending the training

Question

After completing the AZ-900 virtual training program, no email has been received regarding the voucher code redemption or confirmation of event completion. What steps can be taken to resolve this issue?

Answer 1

If you have not received your AZ-900 voucher code or confirmation after attending the training, here are some steps you can take to resolve the issue:

1. Check your email: Look in your inbox, junk mail, or spam folder for any emails from the training provider regarding the voucher code.
2. Contact the training provider: Reach out to the Learning Partner or organization that conducted the training. They should be able to assist you with any issues related to course confirmation and voucher codes.
3. Verify your registration: Ensure that you were properly registered for the training session, as this may affect whether you receive the voucher code.
4. Follow up with Microsoft Credentials Support: If you still encounter issues, you can contact Microsoft Credentials Support for assistance regarding your certification and voucher codes. They can review your account and course history in detail.

These steps should help you in resolving the issue regarding the AZ-900 voucher code.

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References:

• Microsoft training and certification solutions
• Have not received my certificate after successful completion of my exam - Microsoft Q&A