Global admin role is visible but cannot be signed.

David Wright 0

Global admin role is visible but cannot be signed.

Naveena Patlolla 8,520 Reputation points Microsoft External Staff Moderator

2026-02-19T07:21:05.6466667+00:00
Hi David Wright
Steps to resolve your issue:

Verify your current role

Go to Azure Portal → Entra ID → Roles and administrators → Global Administrator.

Check if your account has the necessary privileges (Global Admin or Privileged Role Admin).

Check Privileged Identity Management (PIM)

If PIM is enabled, navigate to Azure AD → Privileged Identity Management → Roles → Global Administrator.

See if the role requires activation or approval.

Ensure MFA is enabled

Global Admin assignment requires MFA. Make sure your account has MFA configured.

Follow up question: Are you trying to assign yourself the Global Admin role, or are you attempting to assign it to another user?

Please let me know if you face any challenge here, I can help you to resolve this issue further
Naveena Patlolla 8,520 Reputation points Microsoft External Staff Moderator

2026-02-20T09:46:29.4433333+00:00

Hi David Wright
Kindly provide the requested details via private message.

Your answer