Requesting to Change My Name

Question

I am writing regarding my exam cancellation due to a name mismatch issue. My exam was cancelled because my registered name appears as "Sanjay Sanjay" in your system, whereas my government-issued ID shows my name as "Sanjay" only.

 

I kindly request you to correct my name in your records from "Sanjay Sanjay" to "Sanjay" as per my government ID.

Answer 1

To correct your name in the Microsoft system, you will need to contact Microsoft support for assistance. Since your legal name must match the name on the government-issued ID you present at your exam appointment, changing it requires approval from Microsoft support. You can find more information and request help through the support link provided in the context.

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References:

• Managing your Microsoft Learn profile settings
• Legal Name - Microsoft Q&A