Spam or Actual Contact

Question

We receive quite a number of calls purporting to be from Microsoft in Reading. Is this likely or is this spam?

Answer 1

Hello, good day and thanks for your question. To add to the above, it is best not to interact with this and it will be best to report it on this link https://www.microsoft.com/en-us/concern/scam.

Reference links:

https://support.microsoft.com/en-us/topic/avoid-and-report-microsoft-technical-support-scams-392515fa-c630-b41d-2039-a637d5eaaec2

https://support.microsoft.com/en-us/windows/protect-yourself-from-tech-support-scams-2ebf91bd-f94c-2a8a-e541-f5c800d18435

Answer 2

If you are receiving calls that claim to be from Microsoft, it is important to be cautious. Microsoft does not typically make unsolicited calls to customers. Many of these calls can be phishing attempts or scams trying to obtain personal information or money. If you receive such calls, it is advisable not to engage with the caller. Instead, you can contact Microsoft directly through their official support channels to verify any claims or concerns regarding your account.

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References:

• Who do I call for support? - Microsoft Q&A
• How do I know if an email from Microsoft support is genuine?