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Hello, I keep having the same problem and have dead ends with all the solutions.
The problem is that I do not have administrator privileges, likely because during the setup I logged in with my work account. I also cannot add admin privileges, since I need admin privileges to add admin privileges, which I do not have. This should not be a problem, as I have read that I can use a local account with admin privileges to complete all admin tasks. However, I do not see an option of "add local account" in account settings. I also cannot remove my work account to force using another account. I have added my personal account, but it doesn't actually do anything. in the account settings in the web browser I am also unable to remove my work account.
Is there a workaround to this? Thank you very much.
1
Open the Settings App.
Go to Accounts - Other Users and click 'Add Account'.
Are you able to add a new account to the PC from there?
2
If not, click your Start Button, then just type netplwiz and press Enter, does that utility open, or are you blocked by an Administrator.
I can add another account to my PC, although I do not see an "Other Users" option. my steps are settings app --> accounts --> email & accounts --> add account. I did this with my personal microsoft account. However, this did not change anything, and the account is just added on the side while the non-admin work account is still the main account in control.
trying to run netplwiz gives me an administrator popup.
Is this a new PC you have setup, have you already loaded your data and apps on the new device?
It is a new PC, only been using it for a few hours. That's why I also tried a factory reset, but doing that through the settings also requires administrator privileges, and doing it through the windows recovery settings through shift+restart gave an error.
You do need to reset Windows to regain administrator control on the PC, if the option to reset WIndows is not working for you, even form inside the recovery environment, then depending on the make of the PC, there may be a PC manufacturers Factory Reset option available, what is the make (Dell, Lenovo, Asus... etc.) of the PC.
I have a Lenovo device. I did see a factory reset option in the UEFI, but was hesitant to use it as I thought it might also completely remove windows 11.
The Lenovo Factory Reset will not remove WIndows, it will basically put the device back into its original Factory state with a clean version of WIndows.
alright, I will try that. Thank you for your help.
