Mis-aligned text and line spacing on OneNote between ipad and windows

Question

Mis-aligned text and line spacing on OneNote between ipad and windows

Troy Andrews 0

In the last week, my ipad sync of my OneNote now misaligns the text spacings so that the text on the ipad is no longer between the ruled lines.

This was not an issue before and it showed the same on both ipad and windows PC, with the text all between the ruled lines.

The text on the windows PC all remains within the lines and correctly aligned. When I type on my ipad the text is outside of the lines. What can be done to correct this so that both versions show the same sync and text on both devices is within the ruled lines.

The font being used is Calibri 11 on both devices.

2 answers

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Answer 1

Troy Andrews 0

Hi,

I tried following the above points to clear the cache and it did not resolve the issue. It looks as though it may have something to do with the paragraph spacing on the ipad, but there is no option to adjust this on the ipad. All parameters in the Paragraph Spacing button in Windows are set to 0, however on the ipad, the gaps between paragraphs are greater than those on the Windows OneNote.

Phoebe-N 10,650 Reputation points Microsoft External Staff Moderator

2026-02-19T15:10:16.69+00:00
Hello @Troy Andrews

Thank you for getting back to me so quickly. I’m really sorry to hear the issue is still persisting. I know how disruptive it can be when your notes don’t line up the way you expect, especially when you’re moving between Windows and iPad.

I checked for similar reports, and you’re not alone. Other customers have recently reported indentation/spacing mismatches between iPad and Windows in OneNote, which looks very close to what you’re seeing. You can see an example here: “Indentation Spacing is not syncing across Windows laptop and iPad.” (Microsoft Q&A This pattern suggests the problem is likely on Microsoft’s side (rendering/back‑end) and needs deeper investigation by the OneNote engineering team.

1) Send feedback from within the OneNote app on your iPad

Open OneNote on iPad > tap your profile picture (top‑left) > Help & Feedback > Send Feedback. Microsoft confirms this is the quickest way to get issues to the engineers reviewing mobile feedback.

2) Post it on the Microsoft feedback portal

This creates a public link we (and others) can upvote and track. A Microsoft moderator also recommends using community/feedback channels so the engineering team can review and prioritize.

Helpful details to include (this really helps engineers reproduce and fix it):

Device/model and iPadOS version

OneNote app version

Example page and exact steps (e.g., “Create bulleted list in Calibri 11 > compare on Windows vs. iPad”)

Screenshots if possible

Then, submit the feedback via Ideas · Community . Microsoft’s guidance notes that clear, reproducible steps and visuals significantly improve impact and prioritization.

After submitting the feedback, please share the public link to your feedback post here in this thread. I’ll vote it up, keep eyes on it, and update you with anything I hear from the product side.

Thank you again for responding so quickly and for your patience. I know this is frustrating, and I’ll stick with you until we have a resolution.

Answer 2

Hello @Troy Andrews

Welcome to the Microsoft Q&A Community!

Thank you so much for reaching out to us. I completely understand how disruptive it can feel when something as simple as text alignment suddenly stops working, especially when your notes look perfect on your Windows PC but appear off on your iPad. I really appreciate you taking the time to let us know what’s happening. To try resolving the issue, please follow a few steps below and let me know how it goes on your end:

1/ Refresh OneNote’s Local Cache on iPad

Sometimes the app’s local cache causes formatting or syncing inconsistencies, and clearing it can help the app redraw the page properly. This does not delete your actual notebooks, only temporary local copies.

Steps:

Open iPad Settings > OneNote
Tap Delete All Notebooks and Delete Login Credentials
Force‑quit OneNote
Reopen OneNote and sign back in

Please refer to the official article: Reset Microsoft OneNote between users on a shared iPad or iPhone - Microsoft Support

2/ Make Sure OneNote for iPad Is Up to Date

Microsoft may already be rolling out patches. Updating ensures you receive any layout fixes as soon as they're available.

3/ Temporary Workarounds

While not perfect, these can help the experience feel more stable until we have a proper solution:

Turn off rule lines while typing on iPad.
Try switching fonts temporarily.

Let me know how it goes while you try clearing OneNote's cache and update the latest version. I look forward to helping you resolve the issue.

If you have extra questions about this answer, please click "Comment".

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Mis-aligned text and line spacing on OneNote between ipad and windows

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