Find my administrator and Delete my test apps

Question

I got a message that I could not be allowed to delete my PowerApps test apps and practice apps and had to notify my administrator to do this. I have been looking for this person and process online since November 2025 and only now got to this process and I'm not sure this is the correct place either. Can you help me?

Answer 1

Hi,

Thank you for sharing your question. I know this can feel confusing because Power Apps enforces strict permission controls, and when an app is owned by another user or is in an environment with restricted roles, only an administrator or the primary owner can delete it. The reason this happens is that Power Apps requires System Administrator or System Customizer permissions within your environment in order to delete apps or reassign ownership, and if you don’t have those permissions, the delete option is blocked and the system directs you to your administrator. The resolution is to identify your Power Platform or Microsoft 365 administrator, who can either delete the app directly or assign you as the new owner using administrative tools or Power Apps cmdlets. Microsoft Learn confirms that if the app owner is unavailable, an administrator can reset ownership so the new owner can delete the app.

Would you like help determining which Microsoft 365 tenant you are in, or guidance on how to check your environment's administrators so you can contact the correct person?

Please feel free to follow up with whether your apps are in a work or school environment and whether you know the name of the environment where you created the test apps, so I can point you to the exact steps to locate your administrator and resolve this.

 

I hope this helps.

 

Best Regards, Noel

Answer 2

To find your administrator for Power Apps, you can use the Advanced Find feature in your Dynamics 365 Customer Engagement (on-premises) organization. Here are the steps to locate your administrator:

1. Sign in to your Customer Engagement (on-premises) organization.
2. On the command bar, select the Advanced Find button.
3. In the Look for list, select Users.
4. Point to Select, and then select Security Roles from the list.
5. Under Fields, select Names.
6. Enter System Administrator in the box that says Enter Text.
7. Choose the Results button on the ribbon to see a list of system administrators.

Once you have identified your administrator, you can notify them to delete your test apps. If you are unable to delete the apps yourself, it's likely due to permission restrictions, and your administrator will have the necessary access to perform this action.

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References:

• Find your Customer Engagement (on-premises) administrator or support person
• Delete a canvas app