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Where have all my sent emails gone

Domini Atkin 0 Reputation points
2026-02-19T15:31:07.0633333+00:00

sent emails seem to have disappeared for a whole year and I have not manually deleted them. I need a step by step guide on how to retrieve them please

Outlook | Windows | Classic Outlook for Windows | For home
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  1. Arlene D 30,460 Reputation points Independent Advisor
    2026-02-19T16:15:58.97+00:00

    Hi Domini,

    Can you please check your Sent Items folder and remove any filters. Make sure your account is fully synced: File > Account Settings > select account > Change > More Settings > Advanced and confirm all folders sync. Use Search with “sent:” plus the year to find emails.

    If still missing, check Deleted Items or Recoverable Items (Folder > Recover Deleted Items) or sign in to Outlook.com to see if emails exist on the server.

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