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Como solucionar problema al escribir en word online?

Miranda Astudillo 0 Reputation points
2026-02-19T17:14:30.1966667+00:00

Yo quiero utilizar word online desde mi tablet, una Lenovo TAB plus, pero no funciona bien. No me deja escribir y solo responde a las teclas enter y borrar. En otras ocasiones me deja escribir tan solo una vez pero al pulsar enter se borra todo y ya no deja escribir. He probado a utilizar diferentes navegadores, cerrar la sesion, utilizar diferentes tipos de teclado (el de la pantalla, dos inalambricos y uno por USB) El problema debe ser de word online ya que en ningún otro sitio tengo problemas, incluso en powerpoint online me funciona. Necesito alguna solución. Gracias de antemano.

Microsoft 365 and Office | Word | For home | Android
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  1. Hector FC 22,845 Reputation points Independent Advisor
    2026-02-19T18:20:08.4066667+00:00

    Hola, mi nombre es Héctor y estaré feliz de ayudarte hoy.

    En lugar de usar Word desde el navegador, instala la aplicación oficial de Microsoft Word desde la Google Play Store, las aplicaciones nativas suelen gestionar mejor la entrada de texto. Puedes usar Microsoft 365 que incluye Word, Excel y PowerPoint.

    Si prefieres seguir usando el navegador, activa la versión de escritorio, abre Word Online en tu navegador, ve a los tres puntos del menú del navegador y activa la opción "Sitio para escritorio" o "Vista ordenador".

    Mantenme al tanto del resultado para continuar el acompañamiento.

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  2. Q&A Assist
    2026-02-19T17:15:15.96+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    It seems you are experiencing issues with Word Online on your Lenovo TAB Plus tablet. Here are some potential solutions to troubleshoot the problem:

    1. Check Internet Connection: Ensure that your tablet has a stable internet connection, as Word Online requires it to function properly.
    2. Clear Browser Cache: Sometimes, clearing the cache of your browser can resolve issues with web applications. Try this and see if it helps.
    3. Try Different Browsers: Although you mentioned trying different browsers, ensure they are updated to the latest version. Sometimes, specific browser versions can cause compatibility issues.
    4. Disable Browser Extensions: If you have any browser extensions or add-ons, try disabling them as they can interfere with the functionality of web applications.
    5. Use Incognito/Private Mode: Open your browser in incognito or private mode to see if the issue persists. This mode often disables extensions and can help identify if they are causing the problem.
    6. Check for Updates: Make sure your tablet's operating system and any related apps are up to date. Updates can fix bugs and improve performance.
    7. Try a Different Device: If possible, try accessing Word Online from another device to see if the problem is specific to your tablet.

    If the issue continues, it may be related to the specific configuration of Word Online or a temporary service issue. You can also check the service status of Microsoft Office Online for any known outages.

    References:

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