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charter.net IMAP password is not connecting

Daniel Snyder 0 Reputation points
2026-02-19T18:32:16.0033333+00:00

Getting a pop up message asking password for mobile.charter.net Current password is not functioning.

Outlook | Windows | New Outlook for Windows | For home
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  1. Arlene D 30,465 Reputation points Independent Advisor
    2026-02-19T19:11:56.0866667+00:00

    Hello,

    Are you able to sign in to your Spectrum webmail using the same password? If the password does not work on the web, reset it through your Spectrum account since Charter manages IMAP authentication. If the password works on the web but Outlook still asks for it, remove the account in New Outlook and add it again using the correct IMAP settings from Spectrum. Microsoft supports IMAP setup, but your email provider controls the password and server access.

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