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accidently removed a device from account

wendy weatherly 0 Reputation points
2026-02-19T20:02:09.72+00:00

removed an device from the account need it reinstated

Microsoft 365 and Office | Other
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  1. Alexandr S 104.4K Reputation points Independent Advisor
    2026-02-19T22:42:49.96+00:00

    Hello, wendy weatherly.

    If we are talking about a Surface or XBOX device, then in your account profile: https://account.microsoft.com/devices

    Add the device:

    User's image

    If we are talking about a "regular" PC, then in this case only the automatic addition of the device works. It occurs either when reinstalling the OS and logging into the MS account, or when changing the PC name in the OS settings and enabled parameter synchronization in the account settings. It takes several days to add a device (I got a PC after changing the name 4 days later).

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  2. Q&A Assist
    2026-02-19T20:02:19.4733333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If you accidentally removed a device from your Microsoft account, you will need to re-register the device. Here are the steps you can follow based on the type of device:

    1. For Microsoft Entra hybrid joined Windows 10/11 and Windows Server 2016/2019 devices:
      • Open the command prompt as an administrator.
      • Enter dsregcmd.exe /debug /leave.
      • Sign out and sign in to trigger the scheduled task that registers the device again with Microsoft Entra ID.
    2. For Microsoft Entra joined Windows 10/11 devices:
      • Open the command prompt as an administrator.
      • Enter dsregcmd /forcerecovery.
      • Click "Sign in" in the dialog that opens and continue with the sign-in process.
      • To complete the recovery, sign out and sign back in on the device.
    3. For Microsoft Entra registered Windows 10/11 devices:
      • Go to Settings > Accounts > Access Work or School.
      • Select the account and select Disconnect.
      • Click on "+ Connect" and register the device again by going through the sign-in process.

    If you need further assistance, consider contacting your IT support or administrator for help with the re-registration process.

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