delivery receipt

Question

Does the delivery receipt have anything to do with the person receiving the email

Answer 1

Hi Jason Teunissen

Thank you for reaching out to the Q&A Forum.

Based on my research, the delivery receipt does not involve or alert the person receiving the email. That means the person receiving your email generally won't know that you requested a delivery receipt.

A delivery receipt as a conversation between email servers rather than people. When you send the message, the recipient's email server accepts it, puts it in their inbox, and automatically sends you a signal back. The actual human recipient doesn't see a notification, and they don't have to click anything for that receipt to be sent to you.

This is different from a "Read Receipt," which does usually pop up and ask the person for permission to send a confirmation back to you.

For your reference, you can review this Microsoft support documentation: Add and request read receipts and delivery notifications in Outlook - Microsoft Support

A delivery receipt confirms delivery of your email message to the recipient's mailbox, but not that the recipient has seen it or read it.

I hope this information proves helpful.

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Answer 2

A delivery receipt confirms that a message was delivered to its intended recipient. However, it does not guarantee that the recipient has actually read or opened the email. The delivery receipt is primarily concerned with the successful delivery of the email to the recipient's mail server, rather than the recipient's actions regarding the email itself.

Additionally, the recipient organization can choose not to allow delivery reports, which means that even if a delivery receipt is requested, it may not be generated if the recipient's server does not support it.

---

References:

• Delivery receipts aren't generated when users send mail to external recipients
• Recipient resolution in Exchange Server