emails disappearing from hotmail

Question

some emails have disappeared from my hotmail inbox. i received it...responded received...now i cant find it anywhere

Answer 1

If emails have disappeared from your Hotmail inbox, it could be due to a few reasons. One common cause is that a filter may have been applied to the default view settings of your Outlook folder, which can cause items to be hidden from view. To resolve this, you can check and change the filtering options in Outlook. Here are the steps:

1. In the ribbon, select the View tab.
2. In the Current View area, select View Settings.
3. Select Filter, and review the tabs for any selections that could filter out specific messages, such as date received, keywords, read/unread status, sender/recipient, importance, or size.

Additionally, if the emails were deleted, you can search for deleted emails using specific commands in PowerShell, depending on how they were deleted (soft delete, hard delete, etc.).

If you still cannot find the emails, consider checking the Deleted Items folder or any other folders where the emails might have been moved inadvertently.

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References:

• Items disappear or are not visible in an Outlook folder
• Identify who deleted an email message or why an email is missing