AADSTS5000225

Question

This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle

Answer 1

Hi Robert Lopez,

Thanks for reaching out to Microsoft QnA

Administrators can request a tenant to be reactivated within 20 days of the tenant entering an inactive state. Tenants that remain in this state for longer than 20 days are deleted.

Take the appropriate steps depending on your goals for the tenant and your role in the environment.

Administrators

If you need to reactivate your tenant:

• The tenant administrator can reach out to Microsoft, see the global support phone numbers.
• Refrain from submitting another assistance request while your existing case is in process and until you receive a response with a decision on this case.

If you don't plan to reactivate your tenant:

• The tenant is deleted after 20 days of being inaccessible due to inactivity and it isn't recoverable.
• Review Microsoft's data protection policies, here.

Application owners/developers

• Minimize the number of authentication requests sent to this deactivated tenant until the tenant is reactivated.
• Refrain from submitting another assistance request. You are contacted once that a decision is made.
• Review Microsoft's data protection policies.Administrators can request a tenant to be reactivated within 20 days of the tenant entering an inactive state. Tenants that remain in this state for longer than 20 days are deleted. Take the appropriate steps depending on your goals for the tenant and your role in the environment.

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