Hi! Let me help you with this issue.
May I please know if the issue is only present in the Outlook Classic app?
Does it work when you try your Outlook web account?
Unable to send receive in outlook classic.
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Louis Pipolo
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Unable to send receive in outlook classic. using aol server. I contacted AOL to ensure I had the correct Incoming Mail Server and Outgoing Mail Server
Outlook | Windows | Classic Outlook for Windows | For home
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Ferdinand Nanalig 27,985 Reputation points Independent Advisor2026-02-20T01:26:42.3266667+00:00 -
Hornblower409 5,795 Reputation points2026-02-20T15:33:52.0933333+00:00 @Ferdinand Nanalig said
Does it work when you try your Outlook web account?
As I read it, the OP has a problem connecting to his AOL email account. I don't see anything to indicate that this is a problem with an outlook.com account.
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Q&A Assist2026-02-19T21:45:45.9566667+00:00 AI generated content. This question contains an answer created with AI from Q&A Assist. Learn moreIf you are unable to send or receive emails in Outlook Classic while using an AOL server, there are a few troubleshooting steps you can take:
- Verify Server Settings: Ensure that you have the correct Incoming Mail Server (IMAP or POP3) and Outgoing Mail Server (SMTP) settings. You can find these settings on the AOL support site or by contacting AOL support.
- Check Account Configuration: Make sure your email account is properly configured in Outlook. You can do this by going to the Account Settings in Outlook and verifying the details.
- Enable Authentication: If your ISP requires authentication before sending emails, ensure that the option to log on to the incoming server before sending mail is enabled in your account settings.
- Repair Outlook: If the issue persists, consider repairing your Outlook installation. This can resolve various issues related to sending and receiving emails.
- Create a New Profile: If none of the above steps work, you might want to create a new Outlook profile. This can help if your current profile is corrupted.
If you continue to experience issues, it may be beneficial to consult the specific error messages you receive or any additional troubleshooting guides related to Outlook and AOL email configurations.