Business listing is wrong

Question

I need help with our business listing on bing! It says we our temporarily closed

Answer 1

Hi Trisha,

Welcome to Microsoft Q&A!

I understand how important it is to have accurate contact information displayed on Bing, especially when customers rely on search results to reach your organization.

However, please note that Microsoft Q&A is a peer‑support forum and does not have the ability to modify Bing search data or business listings. All corrections must go through Bing Places for Business and its validation process to protect businesses from unauthorized changes! You need to follow the official path:

1. Go to Bing Places for Business portal: https://www.bingplaces.com/
2. Sign in with the Microsoft account that manages the listing.
3. Edit the business profile and update your status.
4. If you don’t have ownership access or verification fails:
   1. Use the Help / Support option to submit a support ticket.
   2. Explain your issue and provide proof for ownership verification.

I'm sorry for not being able to help further. Microsoft Q&A moderators cannot directly edit or override a business's information in Bing search results on behalf. Updates must originate from a verified Bing Places listing.

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Answer 2

To address the issue of your business listing on Bing indicating that you are temporarily closed, you may need to update your business information through the Bing Places for Business portal. If you have already done this and the information is still incorrect, you can try reaching out to Bing support for assistance in correcting the listing.

Additionally, ensure that your business hours are accurately reflected in your listing, as this can affect the status of whether your business appears as open or closed.

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References:

• Manage Bing Maps for your organization
• Bing Entity Search
• How to remove cached image in Bing?
• Provide business name and contact information
• EntertainmentBusiness interface