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Academic Verification

Blake Kelso 0 Reputation points
2026-02-19T22:55:12.99+00:00

when I enter my school email address it says to enter a valid email. I'm entering the email correctly

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  1. Bharath Y P 5,620 Reputation points Microsoft External Staff Moderator
    2026-02-20T20:47:07.55+00:00

    Hello Blake Kelso, It seems like you're having trouble entering your school email address, and the system is prompting you to enter a valid email. Here's what you can try to resolve the issue:

    1. Double-check the format: Ensure that you're entering your email in the correct format (e.g., @schooldomain.edu).
    2. Verify the email: Some systems require that the academic email is verified. Make sure your email has been confirmed through your school's verification process.
    3. Check for common errors: Look out for any typos, misplaced characters (like spaces or special characters), or missing parts in the email address.
    4. Contact school IT support: If everything seems correct but it still doesn't work, it might be helpful to reach out to your school's IT support. They can confirm whether your email is eligible for registration.

    Hope this helps, and let me know if you need more assistance!

    References:

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  2. Q&A Assist
    2026-02-19T22:55:19.4833333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If you are receiving a message to enter a valid email when you input your school email address, here are a few steps you can take to troubleshoot the issue:

    1. Double-check the email format: Ensure that your email address is in the correct format (e.g., ******@school.edu) and that there are no extra spaces or typos.
    2. Verify the domain: Make sure that your school’s domain is supported by Microsoft for academic verification. If your institution is not recognized, you may face issues.
    3. Use the correct Microsoft account: Ensure that you are signing in with the Microsoft account associated with your school email. Sometimes, using a different account can lead to validation issues.
    4. Contact support: If the problem persists, consider reaching out to Microsoft support for assistance with the verification process.

    These steps should help you identify and resolve the issue with entering your school email address.

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