can't update through windows update

Question

im an windows insider from the beta channel and, recently, i tried to update from the 26200.6584 to 26220.7859 and i just cant. it already took a long time to download the build and when i did the restart update, it just didnt appear the "updates undergoing" message. my guess is that the windows update service is broken in someway, making it not work when updating on restart, and i know im right because i also noticed that when it restart/shutdown, the update orchestrator also shutsdown, making it impossible for it to update, obviously.
I already did:
-deleted the old software distribution/renamed it .old

-deleted the old catroot2/renamed it .old

-reset my pc, keeping personal files

-stopped all the update-related services and started it again

-talked to the main microsoft support channel, which i talked to an agent that helped me though quick assist but didnt solve the problem and actually told me to talk to the microsoft tech community

-installed windows 11 again through an iso (it was a 25h2 iso, 26200.6584)

The ONE thing that i didnt do is completely formatting the disk and doing a clean windows 11 install, a thing that i do not want to do unless i have no other choice.

Answer 1

If you forced the Windows 11 install

on a non compatible PC and now it

won't update further Microsoft might

have added additional blocks to update.

If nothing else you've tried has worked, then

a clean install may be your only option.

Answer 2

Hi,

I'm sorry to say that your Intel

CPU is not a supported processor

and you should not be running Windows 11.

Answer 3

Hi,

You said a little old.

What is the make and model of your PC please?

Answer 4

Hi,

That's a very generic error message.

Check Device Manager to see if all your

drivers are up to day, even BIOS.

Answer 5

Hi,

Is there any sort of fail error being

shown in Windows Update History?

Do you have any 3rd party AV?

Is your PC fully Windows 11 compatible?

Run this: https://aka.ms/GetPCHealthCheckApp