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Microsoft 365 and Office | OneNote | For business | iOS
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
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Dear 刘烨炜,
Thank you for posting your question on the Microsoft Q&A forum.
If you have OneNote sync issue between your iPhone and your computer, kindly follow the steps below to check:
1/ Internet Connection and Notebook Location
- Please ensure both your iPhone and computer have a stable internet connection.
- Verify that your notebook is stored in OneDrive (OneNote only syncs notebooks saved in OneDrive)
Steps:
- Go to OneNote for the web: https://www.onenote.com
- Sign in with the same account used on both devices.
- Check whether your notebook appears in the list.
- If the notebook appears, the notebook is stored in OneDrive.
- If the notebook does not appear, it may be stored locally. In this case, please refer this article to change the location: How to move my local notebooks to OneDrive or SharePoint - Microsoft Support
2/ Update OneNote
Ensure OneNote is updated to the latest version on both devices.
- On iPhone: Open the App Store, check for updates, and update OneNote.
- On desktop: Open OneNote and go to Help > Check for Updates
3/ Sign Out and Sign Back In
Authentication issues can prevent syncing.
On iPhone:
- Open OneNote
- Go to Settings > Accounts
- Sign out, then sign back in using the same Microsoft account as your computer.
On your computer: Confirm you are signed in with the same account.
4/ Manual Sync on Desktop
- On Windows: File > Info > View Sync Status > Sync All
- On Mac: Control-click the notebook name > Sync This Notebook
5/ Reinstall OneNote
Before reinstalling, please back up any unsynced notes (for example, copy them into OneNote for the web).
- Delete OneNote from your iPhone
- Reinstall it from the App Store
- Sign in again and check sync status
I hope this information helps. If you have any additional questions, please feel free to let me know.
If this response resolves your issue, kindly click Accept Answer and consider upvoting. If you need further clarification, please click Comment.
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