Orphaned Intune Device – Deletion Pending but Device Object No Longer Visible

Question

we are currently experiencing an issue with a Windows device in our tenant where a device deletion action in Intune is stuck in a pending state, but the corresponding device object is no longer visible in either Intune or Entra ID.

Issue description:

• In Intune (Tenant administration → Device actions overview), a device shows: Action: Delete Status: Pending Since: 13.02.2026
• The device object itself is no longer visible in:
  • Intune → Devices → All devices
  • Entra ID → Devices
  • Windows Autopilot devices
  On the client side, the device still reports:
• AzureAdJoined: YES

When attempting to re-enroll the device via Company Portal, we receive the error: "This device is already registered with the organization."

How am I able to delete the pending device action?

Thank you for your assistance.

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Moved from Microsoft 365 and Office | Other

Answer 1

To resolve the issue of a pending deletion action for a device in Intune when the device object is no longer visible in Intune or Entra ID, you can follow these steps:

1. Check Device Registration: Since the device still reports as Azure AD joined, you may need to unregister it from the client side. For Windows devices, you can do this by running the command dsregcmd /leave in an elevated PowerShell console. After that, reboot the device and try to re-enroll it.
2. Force Recovery: If the device is still showing as pending deletion, you can also try to run dsregcmd /forcerecovery from an elevated PowerShell console. This command forces the device to recover its registration state.
3. Contact Support: If the above steps do not resolve the issue, consider reaching out to Microsoft support for further assistance, as they can provide more specific guidance based on your tenant's configuration.

These steps should help you in managing the pending deletion action for the orphaned device.

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References:

• How to remove a disabled Microsoft Entra user's device from Intune
• Error AADSTS700003 - Device object was not found in the tenant '<TenantName>' directory