I'm not receiving emails

Question

I haven't received all my emails since last night, only very select ones

Answer 1

Hello

Have you test emailing yourself from a different address is you have one you can use to test? If so, was it delivered? If not, did you get bounce back email? If you get one, can you please share the bounce email? It contains important diagnostic data that helps shed some light of the root cause. Feel free to redact personal information when you share.

Answer 2

If you're not receiving all your emails, there could be several reasons for this issue. Here are some troubleshooting steps you can take:

1. Check Your Email Rules: Sometimes, rules can divert emails to specific folders or even to the RSS feed. Make sure there are no rules set up that could be affecting your email flow.
2. Check Spam or Junk Folders: Emails may be landing in your spam or junk folders. Be sure to check these folders for any missing emails.
3. Email Server Issues: There could be temporary issues with the email server. If this is the case, you may need to wait for the service to be restored.
4. Subscription or Notification Settings: If you are using a service like Azure DevOps, ensure that your notification subscriptions are active and not disabled. Also, check if the email is being sent to the correct address and that you have the necessary permissions to receive them.
5. Account Configuration: If you have recently changed any settings or configurations in your email account, such as switching to a temporary mailbox, this might affect your email reception. You may need to revert to your original settings or create a new profile in Outlook.

If these steps do not resolve your issue, consider reaching out to your email service provider for further assistance.

---

References:

• Not getting emails from subscriptions or notifications
• Stopped receiving emails on my account.