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1st line ITSD support - Best starting exam

G 0 Reputation points
2026-02-20T13:13:39.18+00:00

Hi there, hope all is well? What's the best exam to start with for a 1st line ITSD role, i already have ITIL?

Thank you in advance.

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  1. Julian Sharp 15,961 Reputation points
    2026-02-20T20:49:02.6466667+00:00

    See https://aka.ms/certificationposter

    You should start with a Fundamentals certification such as AZ-900 or MS-900 depending on your skills and experience

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