Bluestack freezes after some minutes on Windows 11

Question

Bluestack freezes after some minutes on Windows 11

Omar Felipe Cedeño Tenorio 0

I have installed a BlueStack Emulator on Windows 11 25H2. It was working fine on lower Win11 versions.

It gets stuck after 5 minutes from when it is turned on. My personal laptop has NVIDIA GPU.

However, other PCs that don't have GPUs work fine.

I've done some research and tried to change graphics renderer mode but all of them didn't do the trick.

Anyone can help me with this issue?

2 answers

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Answer 1

Hi Omar Felipe Cedeño Tenorio,
Welcome to Microsoft Q&A forum. I'm happy to help.

Does your system have KB5074109 patch, and are you able to uninstall it from your system?

In the meantime, you may try a workaround from user AJ42 on this thread: Windows 11 update KB5074109 reportedly reduces gaming performance.

Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

I hope that above information is helpful to you.

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Lucus-V 5,625 Reputation points Microsoft External Staff Moderator

2026-02-26T17:08:57.55+00:00

Hi Omar Felipe Cedeño Tenorio,
I hope everything is going well on your end. Just wanted to check in and see how things are going for you lately, anything you'd like to share or discuss?

Answer 2

Ivan B 101K Independent Advisor

Hi,

What are your PC specs?

Did you try a clean reinstall of Bluestacks?

Are you using version 4 or 5?

Did you update your GPU drivers and enable Intel VT-d or AMD SWM in the BIOS?

Open the command prompt (admin) and run the commands: sfc /scannow and dism /online /cleanup-image /restorehealth, wait for the process to finish and restart the computer.

Thanks

Omar Felipe Cedeño Tenorio 0 Reputation points

2026-02-20T15:40:27.1533333+00:00

Thank you for answer, Ivan.

I am using Bluestacks 5 and updated all GPU drives with up-to-date ones.

I checked Virtualization enable state on BIOS.

My PC is Dell (Intel(R) Core(TM) i7-8650U CPU @ 1.90GHz (2.11 GHz))

System: Win11 Pro 25H2.
Ivan B 101K Reputation points Independent Advisor

2026-02-20T15:45:07.7366667+00:00

Hi,

Did you only update the Nvidia video driver or did you update both Nvidia and Intel drivers?

What is the model of your Dell laptop?

If possible, do a clean reinstall of Bluestacks and render it as OpenGL initially.

Thanks
Omar Felipe Cedeño Tenorio 0 Reputation points

2026-02-20T16:06:07.6833333+00:00

I updated all GPU drivers using DriverEasy app. I can say that my PC is 100% updated.

I reinstalled Bluestacks several times but all of them don't work.

I think this is something related to render since my PC has GPU.
Ivan B 101K Reputation points Independent Advisor

2026-02-20T16:09:12.43+00:00

Hi,

In this case, you should update your drivers directly from the Dell website and the manufacturers of the Intel and Nvidia drivers.

Okay, open msinfo32.exe in the Windows search bar, take a screenshot, and post it here.

Thanks
Omar Felipe Cedeño Tenorio 0 Reputation points

2026-02-20T16:23:41.7+00:00

I've added screenshot here. The same thing happened on HP. I guess this is not related to brand.
Ivan B 101K Reputation points Independent Advisor

2026-02-20T16:44:08.6833333+00:00
Hii,

You will do the following to uninstall bluestack completely

We'll use DDU to remove all Intel and Nvidia drivers.

You can use DDU: https://www.guru3d.com/download/display-driver-uninstaller-download/

Note: DDU is a third-party application to completely delete and reinstall the GPU driver.

After downloading, extract ddu to a folder.

Run the driver screen uninstaller.exe application, select Model tab, put GPU. After uninstalling the GPU Driver, uninstall it for Intel and Nvidia.

Click on the First option clean and reboot and wait for the process to finish.

After running DDU and install driver :https://www.dell.com/support/product-details/pt-br/product/latitude-15-5590-laptop/drivers

Intel-Management-Engine-Components-

Intel-Chipset-Device-

Intel-Dynamic-Tuning-

Intel-HID-Event-Filter-

Intel-HD-UHD-Iris-Iris-Pro-Iris-Plus-Graphics-

Geforce MX130: https://www.nvidia.com/pt-br/drivers/details/263266/

After installing the drivers above then perform a clean boot and if you want to uninstall applications that you do not use.

https://support.microsoft.com/en-us/topic/how-to-execute-a-simple-boot-start-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

After installing the drivers above, access the Nvidia control panel > manage 3D settings > Auto select change to High process nvidia.

Install version 5.8

https://cdn3.bluestacks.com/downloads/windows/nxt/5.8.0.1079/25115f9ce55e42cfb281c394afbd9e0b/FullInstaller/x64/BlueStacksFullInstaller_5.8.0.1079_amd64_native.exe

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Thanks
Ivan B 101K Reputation points Independent Advisor

2026-02-22T16:10:49.3066667+00:00

Hi ,

Were you able to follow the procedure?

Thanks

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Bluestack freezes after some minutes on Windows 11

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