I am not able to delete a calendar that is showing on iphone and I can not see it in here.

Question

Dear Microsoft Support Team,

I am writing to report a difficulty I am experiencing with the Outlook (Hotmail) calendar system. Specifically, I have a calendar that appears on my iPhone’s calendar app, and after consulting with Apple, it has been clarified that the issue is not related to the phone itself but rather to the Outlook service.

I have attempted to follow the recommended procedure by accessing the Outlook calendar via the web on my desktop. Unfortunately, when I open the calendar in the web interface, I do not see any option to manage or delete that particular calendar. This effectively prevents me from removing the calendar that is causing the issue.

In summary, the problem is that the desktop web interface does not appear to provide the necessary controls to delete this particular calendar, and I would appreciate any guidance on how to resolve this.

Thank you for your assistance.

Answer 1

Hi! Sorry to hear about this situation. Are you able to see your calendar in Outlook.com? Do you have any other calendars synced to your iPhone Calendar app? Also, have you tried removing and re-adding the calendar synchronization for this account from your iPhone’s account settings?

Answer 2

How do I contact support?

Answer 3

If you are unable to delete a calendar that appears on your iPhone and do not see it in the Outlook web interface, it may be due to the limitations of the web interface or the specific type of calendar you are trying to manage. Here are some steps you can try:

1. Check Calendar Settings: Ensure you are logged into the correct Outlook account on the web. Sometimes, calendars from different accounts can be mixed up.
2. Use Outlook Desktop Client: If possible, try accessing your Outlook calendar through the Outlook desktop application. This may provide more options for managing your calendars.
3. Access via Mobile App: If you have the Outlook mobile app, you might be able to manage your calendars more effectively there.
4. Contact Support: If the calendar still cannot be found or deleted, consider reaching out to Microsoft Support for further assistance, as they may have additional tools or insights into your specific situation.

Unfortunately, the web interface does not always provide full functionality for managing all types of calendars, especially if they are shared or linked from other services.

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References:

• Can't delete calendar items in Outlook
• You can't remove a calendar item or an email message in Outlook in Microsoft 365