How to transfer Onedrive files to another 365 account?

Question

I have an expired account associated with my email <Mod remove PII> @verizon.net. I have been receiving emails saying that this account will be deleted soon. I have an active 365 account that I would like to transfer the data to.

Answer 1

To transfer OneDrive files from an expired Microsoft 365 account to an active one, you can follow these general steps:

1. Access Your Expired Account: If your expired account is still accessible, log in to it to retrieve your files. If it's completely expired and you cannot access it, you may need to contact Microsoft Support for assistance.
2. Sync OneDrive Files: If you can access the expired account, sync the OneDrive files to your local computer. You can do this by using the OneDrive application on your computer. Make sure all files are fully synced before proceeding.
3. Log into Your Active Account: Once the files are synced to your local computer, log into your active Microsoft 365 account.
4. Upload Files to OneDrive: Open OneDrive in your active account and upload the files you synced from your expired account. You can drag and drop the files into the OneDrive folder or use the upload feature in OneDrive.
5. Verify Upload: Ensure that all files have been uploaded successfully to your active account.

If you encounter any issues during this process, you may need to consult Microsoft Support for further assistance, especially regarding the access to your expired account.

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References:

• Move files to OneDrive for Business
• Migrate data to my Microsoft 365 for business subscription