It seems you are experiencing issues with receiving emails, and your contacts are reporting that your mailbox is full despite having only a few emails. Here are some steps you can take to troubleshoot this issue:
- Check Your Storage: Ensure that your mailbox is not actually full. Sometimes, the storage quota may be reached even if you see few emails. You can check your mailbox size in the settings of your email account.
- Review Email Rules: Check if there are any rules set up in your email account that might be diverting your emails to other folders or deleting them. Sometimes, hidden rules can cause emails to not appear in your inbox.
- Update Your Email Client: Since you mentioned you are still using an old version of the email client, consider updating it to the latest version. This can resolve compatibility issues and bugs that may be affecting your email reception.
- Contact Support: If the problem persists, it may be beneficial to contact your email provider's support team. They can help diagnose issues with your account and provide specific solutions.
- Security Check: Since you mentioned unauthorized access to your account, ensure that your account is secure. Change your passwords and enable two-factor authentication if available.
Following these steps should help you address the issue with your email account. If you continue to have problems, reaching out to support will be crucial for further assistance.
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