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My name is repeating in my Lean.Microsoft.com profile and it is preventing me from taking exams!
I was supposed to take an exam with OnVue this afternoon but because my name is being repeated in my profile "Paul Jameson" "Paul Jameson" "Paul Jameson" they will not allow me to take the exam.
I need assistance quickly on this.
Mod moved from : Azure | Azure Training
Tag not monitored by Microsoft.
Update your Legal name on your Learn profile https://learn.microsoft.com/users/me/settings and if you are not allowed to do this then contact Microsoft Credentials support https://aka.ms/credentialssupport
To resolve the issue of your name repeating in your Microsoft Learn profile, you will need to change your legal name on your profile to ensure it matches the name on your government-issued ID. This is crucial for identity verification when taking exams. You can manage your certification profile by visiting the appropriate section on the Microsoft website. If you need immediate assistance, consider reaching out to Microsoft support for help with correcting your profile name.
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