How to install Microsoft 365

Question

I'm logged into my Microsoft account where do I find the install button?

Answer 1

Hi, I'm John! I will help you with this.

To help narrow down the issue:

1. Are you using Microsoft 365 Personal/Family, or is this a Microsoft 365 Business subscription?
2. Are you seeing this message on a Windows PC or a Mac?
3. When you sign in to your Microsoft account at https://account.microsoft.com/services does the subscription show as active there?

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If you haven't tried anything yet:

• Make sure you're signed in with the same Microsoft account that the subscription is linked to.
• Then, open any Office app (like Word or Excel), go to File > Account, and click "Update License" to refresh your subscription status.

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If the issue persists, please provide more details by answering my questions.

Click "Add comment" below to let me know.

Regards,

John J.D.

Answer 2

To install Microsoft 365, follow these steps after logging into your Microsoft account:

1. Go to Microsoft 365 Apps and sign in with your work or school account.
2. In the upper-right corner, select Install apps, and then choose Microsoft 365 apps.
3. The My account page will open. Under Office apps & devices, select Install Office.
4. The OfficeSetup.exe file will download to your Downloads folder. Once the download is complete, open OfficeSetup.exe to start the installation.
5. When prompted with Do you want to allow this app to make changes to your device?, select Yes to proceed with the installation.
6. The installation will take a few minutes to complete. Once finished, a window will display saying You're all set!. Select Close.
7. After installation, the apps will appear in your Start menu, ready for use.