HOw to fix my Ethernet connection via Verbatim HUB CMH-13?

Question

HOw to fix my Ethernet connection via Verbatim HUB CMH-13?

Miki1343 0

After connecting the Verbatim HUB CMH-13 device to my laptop, the RJ45 port does not work properly. The system keeps trying to connect but constantly changes status between ‘Identifying...’ and ‘Not connected’. I reset my laptop, disconnected and reconnected the device, and turned on the laptop with and without the device connected. Nothing works. I checked the chip type in the settings and it indicates ASIX88179, so I uploaded a new driver for ASIX88179A (there is no version without ‘A’ on the manufacturer's website) in the version for Windows 11 64-bit Driver version 3.22.3.0, but that does not help either. Please help.

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Answer 1

Carl-L 9,980 Microsoft External Staff Moderator

Hello Miki1343.

Welcome to Microsoft Q&A forum.

Before we proceed, I'd like to ask a few questions to better understand the situations.

May I know if the issue happens with any other ports?
As I checked, this hub also has a USB-C power ports, which means the manufacturer also think of the possibility that power from the computer alone might not be enough for all ports to function correctly. May I know if you have tried to connect it to a source of external power yet?
Does this hub work on any other devices?

Additionally, sometime the version of driver from the manufacturer website might not be compatible with the current Windows version. In this case, could you please try to find the driver update for it in the Microsoft Update Catalog?

I'm waiting for your reply.

Miki1343 0 Reputation points

2026-02-21T16:39:22.9133333+00:00

Hi @Carl-L

yes, I had my power supply cable thucked in to the hub.

Also I have just checked the same hub on totaly diferent laptop in different location and all works perfectly and it works perfectly on my laptop in this diferent location too. On test lapot driver version is "installed" automatically by HUB (version 1.18.19.1128) and on my laptop there's newest version of driver downloaded from producers' website (version 3.22.3.0). And as I wrote above - it all works on both.

My hypothesis right now - there is an issue with my RJ45 cable at my house or with my modem. Once I check it I will let you know what happend.

Anyway if you will have an idea what else could be a problem please let me know.

THX for your current response :D
Carl-L 9,980 Reputation points Microsoft External Staff Moderator

2026-02-24T13:17:54.6333333+00:00

Hello Miki1343.

Thanks for letting me know.

Please take your time and let me know when you got the results.

Usually, if this comes from the modem, other connection should also have the same issue. So you can try another device there or wifi if the modem supports it to see if the issue appears.

I'm waiting for your reply.
Carl-L 9,980 Reputation points Microsoft External Staff Moderator

2026-02-25T13:05:31.2066667+00:00

Hello Miki1343.

Just checking in to make sure that you have received my reply. Please let me know if there are any updates.
Carl-L 9,980 Reputation points Microsoft External Staff Moderator

2026-02-27T10:10:47.3666667+00:00

Hello Miki1343.

It's been a while since I last heard from you. May I know if you still need assistance in this?

Any feedback is appreciated.

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HOw to fix my Ethernet connection via Verbatim HUB CMH-13?

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