Did you buy a Windows 10/11 licence with a product key?
windows activation issue
Hello, please can activate windows11 pro?
How can i get my product kry?
Mod moved from : Microsoft System Center
Windows for home | Windows 11 | Licensing and activation
3 answers
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Neil D 32,325 Reputation points Volunteer Moderator
2026-02-22T19:18:19.0066667+00:00 -
Ferdinand Nanalig 28,005 Reputation points Independent Advisor2026-02-20T23:12:36.51+00:00 Hi! Let me help you with this issue.
May I please know how you acquired your Windows License?
Please follow the steps below to check the status of your license key.
Please click the Start menu, type in CMD, right-click, and run as administrator.
Then, on the command prompt window, type in
slmgr -dli
This will show the kind of license that you have. It can be one of three types: Retail (FPP (Full Packaged Product)), OEM (Original Equipment Manufacturer), and Volume Licensing. The last type is usually for organizations that have multiple license keys and are not for resale. It is the type that is most often used for pirate copies of Windows.
If it doesn't work with that command, type in this command instead, then press enter.
slmgr /dlv
And then please copy and paste the result into our conversation. Thanks!
To check if your copy of Windows matches the key you have, please
Tap on Windows Key and the letter R on your keyboard to open the Run box, and in the Run box type winver, then press Enter. Please copy and paste the results here. Thanks!
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Q&A Assist2026-02-20T21:52:31.9966667+00:00 AI generated content. This question contains an answer created with AI from Q&A Assist. Learn moreTo activate Windows 11 Pro, you will need a valid product key. Here are a couple of ways to obtain your product key:
- Check your device's BIOS: If your laptop is an OEM device (like Asus, HP, etc.), the product key may be embedded in the BIOS. You can retrieve it by opening a Command Prompt as an administrator and running the command
wmic path SoftwareLicensingService get OA3xOriginalProductKey. This should display the 25-character key provided by the manufacturer. - Digital License: If you upgraded to Windows 11 Pro from a previous version, you might have a digital license linked to your Microsoft account. Ensure you are signed in with the same account that was used for the original activation.
If you are still having issues activating Windows, you may need to contact Microsoft support for further assistance.
References:
- Check your device's BIOS: If your laptop is an OEM device (like Asus, HP, etc.), the product key may be embedded in the BIOS. You can retrieve it by opening a Command Prompt as an administrator and running the command