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Installation de Office 365

Madjitoloum Elysée 0 Reputation points
2026-02-21T00:12:43.72+00:00

Bonjour, je veux installer office 365 mais je n'arrive pas. J'ai déjà désinstaller Microsoft 2016 qui était dans ma machine. J'ai même télécharger SetupProd_OffScrub.exe pour le nettoyage mais on me dit installation impossible

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
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  1. Sumit D - IA 160.2K Reputation points Independent Advisor
    2026-02-21T01:37:56.1366667+00:00

    Hi Elysee,

    Could you tell me the error code you get when installing Office?

    Via https://support.microsoft.com/office/troubleshoot-installing-office-35ff2def-e0b2-4dac-9784-4cf212c1f6c2#bkmk_problemsinstalling

    Problems while trying to install Office

    If you encountered a problem while installing Office on a PC, try restarting your computer and then attempting to install Office again. If that didn't help, use the uninstall troubleshooter to uninstall Office completely. After your uninstall is complete, try reinstalling Office.

    Use the uninstall troubleshooter to uninstall Microsoft 365, Office 2021, Office 2019, or Office 2016 from your Windows PC.

    1. Select the button below to start the uninstall troubleshooter. Uninstall
    2. Click Open if you get a pop-up window indicating This site is trying to open Get Help.
    3. Follow the prompts on the remaining screens and when prompted, restart your computer.
    4. Select the steps for the version of Office you want to install or reinstall. Microsoft 365 | Office 2024 | Office 2021 | Office 2019 | Office 2016'

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  2. Q&A Assist
    2026-02-21T00:12:54.54+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To install Office 365 after uninstalling Microsoft 2016, you may want to follow these steps:

    1. Ensure Complete Uninstallation: Make sure that Microsoft 2016 has been completely uninstalled. You can use the Microsoft Support and Recovery Assistant tool to help with this process. It can assist in removing any remnants of the previous installation that might interfere with the new installation.
    2. Check for Compatibility: Ensure that your system meets the requirements for Office 365. Check that your Windows version is compatible with the version of Office you are trying to install.
    3. Download the Latest Installer: Make sure you are using the latest version of the Office 365 installer. You can download it from the official Microsoft website.
    4. Run the Installer as Administrator: Right-click on the installer and select "Run as administrator" to avoid any permission issues during installation.
    5. Disable Antivirus Temporarily: Sometimes, antivirus software can block the installation process. Temporarily disable it and try the installation again.
    6. Check for Disk Space: Ensure that you have enough free space on your hard drive for the installation.

    If you continue to experience issues, consider checking for error codes that might provide more insight into the problem. You can refer to the troubleshooting documentation for specific error codes and their resolutions.

    References:

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