Unable to find trophy in achievements

Question

I'm unable to find trophy of the course elevate Educator- AI explorer general in the achievements even though I have completed the module

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Mod moved from : Microsoft 365 and Office | Other

Answer 1

If you're unable to find the trophy for the course "Elevate Educator - AI Explorer General" in your achievements, it may be due to a few reasons. First, ensure that you have completed all required steps within the module, as sometimes the system may not register completion unless all tasks are marked as done. Additionally, if you have linked your Microsoft Learn account with other platforms, make sure that the permissions are set correctly to share your achievements.

If the issue persists, you might want to check your achievements tab on the Microsoft Learn profile to confirm if the trophy is listed there. If not, it may require Microsoft's assistance to resolve any discrepancies in your account.

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References:

• Frequently asked questions (educators)
• Frequently asked questions (general)